Uli · in production · 3 clinics · 110 appointments a dayUli · 110 appts / dayOran · AlgeriaBack to ouli.tech
Waiting room · Uli

The waiting room,
under control.

Who's arrived, who's in consultation, who's still expected: Uli's real-time queue shows the room's state from a single screen. Average wait time is computed on its own, and everything is linked to the day's appointments.

01
Real-time queue

The room's state, live.

Every patient has a status, visible in real time: arrived, in consultation, done, or still expected. The secretary no longer holds the queue in their head — the screen does it for them.

  • Arrived / in consultation / expected
    Each patient's status is visible live. No more queue held from memory.
  • Check-in on arrival
    The patient arrives, you check them in, they enter the queue. The doctor knows who's waiting.
  • A clear view of the flow
    At a glance, you see where the room stands and who's next.
  • Linked to appointments
    The queue relies on the day's appointments. No separate list to keep.
Arrived · in consultation · expected
Check-in on arrival
Linked to the day's appointments
02
What it changes

A calm room, a practice that knows.

Less tension at the front desk

The patient sees their arrival is registered. The secretary no longer has to remember everything.

Average wait time

Uli computes the average wait time — a concrete number to improve the front desk.

Integrated statistics

The queue feeds integrated statistics: flow, wait, throughput, with no extra entry.

03
Measure & link

Measure the wait, link it to the appointment.

Real time
the room's state
Average
wait time
Integrated
statistics
Appointments
linked to the queue

Average wait time is tracked over time, and each queue entry is tied to its appointment. The waiting room isn't a separate tool: it's the extension of the calendar.

  • Average wait time
    The average time spent in the room is computed and tracked — to steer the front desk, not absorb it.
  • Integrated statistics
    The room's numbers integrate into the practice statistics.
  • Linked to appointments
    Every patient in the queue comes from an appointment. The link is automatic.
  • One single source
    Calendar, queue, record: the same data, never re-entered.
04
Before / after

The in-the-head queue versus Uli.

Before
With Uli
Tracking who waits
From memory, in the noise
Real-time queue on screen
Knowing who is next
Discussions, hesitation
Clear status for each patient
Knowing the wait time
Impossible to quantify
Average wait time computed
Linking to the calendar
Separate list, duplicates
Linked to the day's appointments
Improving the front desk
By gut feel
Integrated statistics
05
Frequently asked

What we get asked about the waiting room.

Is the queue really real-time?

Yes. Each patient's status — arrived, in consultation, expected — is visible live and updates through the day.

Do I have to keep a separate list?

No. The queue relies on the day's appointments. No separate list, no re-entry.

Can I know the wait time?

Yes. Uli computes the average wait time and integrates it into the practice statistics, to improve the front desk on concrete numbers.

Is the waiting room linked to the rest?

Yes. Every patient in the queue comes from an appointment, and everything stays tied to the record. One single source of data.

Take back control of the room.

Demo of the real-time queue, linked to your calendar. 45-day free trial, no card. Data 100% hosted in Algeria.